This page explains what to do when a Premium subscription
has been purchased but is not active in the Live Now mobile app.

Check if the subscription is already active

• Open Phone Settings.
• Go to Apple Account → Subscriptions.
• Check whether an active Live Now Premium subscription exists.

Restore the purchase in the Live Now app

• Open the Live Now app.
• Go to the Premium screen.
• Tap Restore Purchase.

Common reasons Premium is not active

• The app is logged in with a different Apple account.
• The purchase has not been restored after reinstalling the app.
• The subscription is expired or canceled.

Important notes

• Premium subscriptions are linked to the original
  Apple ID used for purchase.
• Premium cannot be transferred between different Apple accounts.
• Restoring purchases does not create a new subscription;
  it only reactivates an existing one.

Result

If the subscription is active in Apple Account and the purchase
is restored successfully, Premium features become available
in the Live Now app.