This page explains what to do when a Premium subscription
has been purchased on Android but is not active in the Live Now app.

Check if the subscription is already active

• Open the following link in your browser:

  https://play.google.com/store/account/subscriptions

• Make sure you are logged in with the
  Google account used to purchase the subscription.
• Check whether an active Live Now Premium subscription exists.

Restore the purchase in the Live Now app

• Open the Live Now app.
• Go to the Premium screen.
• Tap Restore Purchase.

Common reasons Premium is not active

• The app is using a different Google account than the one used for purchase.
• The subscription was not restored after reinstalling the app.
• The subscription is expired or canceled.
• Google Play billing sync is delayed.

Important notes

• Premium subscriptions are linked to the Google account used for purchase.
• Premium cannot be transferred between different Google accounts.
• Restoring purchases does not create a new subscription.

Result

If the subscription is active in Google Play and the purchase
is restored successfully, Premium features become available
in the Live Now app.